General Questions:

Are your products really made in the USA?

We are proud to be a Made-in-the-USA company using only the best metals for our customers. Our manufacturing plant is in Georgia.

What are your signs made of?

We cut all of our signs on a laser machine, unlike many who use a plasma table, and we only use the best 14 gauge metal with various color options.

Do you include mounting hardware?

Due to the different colors, styles, sign designs, and interests of each of our customers, we do not include or sell any mounting hardware for our product. If you would like holes drilled, this would be a custom option that would be charged accordingly.

I love your products. Do you have a storefront?

We currently do not have a storefront in an effort to keep our costs low for our great customers, although you will notice many of our products in boutique shops across much of the United States.

Do you offer a reseller program?

We always love partnering with interior designers and boutique shops that want to showcase our products! If you are interested in becoming a reseller, please reach out to us at customerservice@homesteadmetalcompany.com.

Order Questions:

I just placed an order. How do I know where it is?

If you did not receive an email confirmation and tracking number for your order, please email us at customerservice@homesteadmetalcompany for information regarding your order.

Can I make changes to my order after it’s been placed?

Orders can only be changed or modified on the same day the order is placed prior to 11:59 pm. After that time, an order cannot be cancelled, modified, or changed, as the order will have already gone to production. Please see our cancellation policy for more information.

Shipping Questions:

Do you take international orders?

We currently only offer shipping within the USA, but we’re working hard to begin shipping to Canada.

Do you offer free shipping?

We offer free shipping on all orders over $50.00. 

How does it take until my order ships?

Non-custom products ship out within 5 days of when the order was placed.

Return Questions:

What is your return policy?

Our return policy can be found here.

Cancellation Questions:

What is your cancellation policy?

Our cancellation policy can be found here.
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